Aviva key figures
Aviva's core purpose, the reason we exist, is to provide prosperity and peace of mind for our customers. Our ambition is to be the world's most trusted savings, investment and insurance provider.
A year of significant progress with a strong return to profit
Strong financial performance reflects management actions
- Return to total profit: IFRS profit after tax £1,315m (FY08: £885m loss)
- Operating profit £2,022m on an IFRS basis (FY08: £2,297m); £3,483m on an MCEV basis (FY08: £3,367m)
- IGD solvency surplus more than doubled to £4.5bn (FY08: £2.0bn)
- Group return on equity 16.2% (2008: 11%)
- Total dividend per share of 24 pence
Proven strategy delivering results
- Reshaped composite portfolio: successful IPO of Delta Lloyd realised €1.1 billion; sale of subscale Australian life business for 16 times IFRS profits
- Strategic restructuring: sustainable cost savings target of £500m exceeded one year early; 19% global headcount reduction over two years
- Delivering for our customers: successful move to a single global brand; customer numbers up at 53 million and customer satisfaction increased
Clear plans to drive value, earnings and dividend
- Capitalise on leadership positions to grow our business, with a primary focus on UK and Europe
- Rigorous allocation of capital to deliver highest returns
- Build value in our customer franchise by exploiting global brand and expertise
- Grow our general insurance portfolio and lower our combined operating ratio
- Leverage improved investment performance to grow third party assets under management
